Quality
QCL has always recognised the importance of quality. We gained
accreditation to BS5750:Part 2:1987 in September 1992, which was
updated to BS EN ISO9002:1994 in May 1995. Accreditation has been
achieved for sales, service and manufacturing programmes. In addition
to formal quality procedures, we regularly carry out customer surveys in
order to update procedures and services in line with customer requests.
Commitment
Our customers come first. QCL understands that good customer service
isn't just about the supply of products. Through our investment in people,
training, information technology, and quality procedures, we are
continually improving customer services. In such a competitive
marketplace, constant evolution is the only way forward.